At RadicalIQ, we respect and protect the privacy of our customers. The following Privacy Statement provides details about how we collect and use personal information. This privacy statement applies to the RadicalIQ website and the RadicalIQ software product.
Information Collection and Use
Currant Ltd collects personal information via the software product RadicalIQ. We host the data entered into RadicalIQ on behalf of our clients on our secure database servers.
We will never share, sell, or rent your personal information with other parties. Occasionally, we enter into contracts with third parties so that they can assist us in servicing you (for example, providing customer service). We do not permit these third parties to use any of your personal information for their own purposes, and they are required to maintain the confidentiality of the information we provide to them. We may disclose or report personal information in limited circumstances where we believe, in good faith, that disclosure is required under the law. For example, we may be required to disclose personal information to cooperate with regulators or law enforcement authorities, to comply with a legal process such as court order, subpoena, search warrant, or law enforcement request.
Emails sent out using RadicalIQ Software employ a technology known as 'link tracking'. This means that RadicalIQ software clients can track which customers click on various links within emails they send out. This information is passed on only to the RadicalIQ client sending the email for their own company use, and is never given to any other third party.
We take every precaution to protect the confidentiality and security of your personal information by using industry-recognised security safeguards, coupled with carefully developed security procedures to protect your information from loss, misuse or unauthorised alteration. When we ask for sensitive information, such as credit card numbers, we protect it through the use of encryption during transmission, such as the Secure Socket Layer (SSL) protocol.
RadicalIQ takes care to reinforce the importance of our website visitors' security and privacy among our employees. Our employees are trained and required to safeguard your information, and, using physical, electronic and procedural safeguards, we restrict access to personal information to those employees and agents for business purposes only. Additionally, we use internal and external resources to review the adequacy of our security procedures.
RadicalIQ is permission marketing software. We require all our clients to run their email marketing campaigns in a manner that fully complies with all UK legislation and best practices.
Only users who comply with the RadicalIQ Software Terms and Conditions of use are permitted to use RadicalIQ.
Notification of Changes
RadicalIQ is permission marketing software
RadicalIQ is email marketing software for companies who wish to send permission based emails to their clients. We have a zero tolerance policy towareds SPAM, and clients who use RadicalIQ Software to send SPAM will have their end user license revoked immediately, and no refund will be given.
All recipients of commercial messages you send, must have given permission to receive these messages.
RadicalIQ Procedures to prevent SPAM being sent
In order to ensure RadicalIQ Software is not used to send SPAM, RadicalIQ reserves the right to:
Abuse Notification Process
If you believe a client of RadicalIQ has sent you SPAM, please email us at firstname.lastname@example.org